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Consolidated Terms and Conditions

Subscriber Agreement | Return Policy|Visitor Agreement | Privacy Policy

  

Subscriber Agreement

General Terms and Conditions

ACCEPTANCE OF THIS AGREEMENT – Customer will have accepted and be bound by this Agreement if Customer provides Tracker Systems with a written or electronic signature or clicks the accept tab or accesses the MyTracker website or APP and logs in.

AGREEMENT TERM – The term of this Agreement shall be that which is indicated on your purchase receipt, order or invoice. The Customer may be required to commit to a fixed one or two-year term based on the Service Plan selected or other monetary considerations set forth by Tracker Systems.

IF CUSTOMER SELECTS A SERVICE PLAN OR PARTICIPATES IN A PROMOTION THAT REQUIRES A MINIMUM TERM, CUSTOMER SHALL PURCHASE SERVICE FOR THE FULL TERM AND, UNLESS OTHERWISE PROVIDED IN THIS AGREEMENT, PAY DAMAGES TO TRACKER SYSTEMS (AS DISCUSSED IN SECTION 6 BELOW) IF THE AGREEMENT IS TERMINATED BEFORE COMPLETION OF THE MINIMUM TERM. Customer will not be liable to Tracker Systems for early termination if service is terminated dur­ing any evaluation period if outlined in writing. Upon completion of the term, this Agreement shall automatically renew on a month to month basis until the Agreement is terminated by either party. Tracker Systems may, at its sole discretion, decide not to renew this Agreement at any time before the completion of the term or any renewal period.

CHANGES TO AGREEMENT – SUBJECT TO APPLICABLE LAW, TRACKER SYSTEMS MAY, AT ANY TIME IN ITS SOLE DISCRETION, MODIFY ANY OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, INCLUDING BUT NOT LIMITED TO THE RATES IT CHARGES TO CUSTOMER. TRACKER SYSTEMS WILL PROVIDE NOTICE TO CUSTOMER OF ANY MATERIAL MODIFICATION. If the modification is material and adverse to Customer and Customer does not agree to accept the modification, Customer may terminate this Agreement without incurring any liability to Tracker Systems for early termination by notifying Tracker Systems within sixty (60) calendar days after the effective date of the modification. The effective date of the modification will be set forth in the written notice provided to Customer. If Customer does not terminate the Agreement during the sixty (60) day period, Customer will have agreed to accept the modification and the modification shall have retroactive effect to its effective date.

USE OF SERVICE – Customer shall not use the service in any unlawful manner or in any manner that may be abusive, threatening, harassing, or fraudulent. Customer shall not use the service to track an individual or property not held in ownership by the Customer if this would violate any laws. Customer should not use the service in a manner that could result in damage or risk to the business, reputation, properties, services, or other customers, of Tracker Systems, third parties, or the general public. Customer may not resell or lease the service to any other person or party unless specifically agreed to in writing by Tracker Systems. Customer shall not attempt to gain unauthorized access to the Service or infringe on the service of another customer.

Change in Service – Any change in Service may require additional programming by Tracker Systems for which there will be a fee as outlined in the RATES AND CHARGES section of this Agreement.

SERVICE AVAILABILITY – CUSTOMER ACKNOWLEDGES THAT USE OF SERVICE IS DEPENDENT ON SERVICES OF OTHER PROVIDERS FOR THE TRANSMISSION OF DATA TO OUR DATABASE SERVERS. WE CANNOT GUARANTEE THE INTEGRITY OR RELIABILITY OF SUCH SERVICES. THE SERVICE UTILIZES THE INTERNET FOR STORAGE AND TRANSMISSION OF CUSTOMER LOCATION INFORMATION. DUE TO THE NATURE OF THE INTERNET, SERVICE CAN BE AFFECTED BY SUCH THINGS AS DATA TRAFFIC, SYSTEM OUTAGES, POWER FAILURES, COMPUTER VIRUSES, AND ACTS OF GOD.

RATES AND CHARGES – Customer shall pay in full all charges for Services provided under this Agreement and any Plan that becomes part of this Agreement, including monthly charges, usage charges, taxes, assessments, and any additional fees or charges imposed on Customer or on Tracker Systems and associated with the Service. Customer is responsible for all charges or purchases associated with Customer’s Service whether or not Customer was the user of the Service or authorized its use. If Customer fails to pay any amounts when due under this Agreement, Customer shall be in default and Tracker Systems shall be entitled to exercise any remedies available to it under this Agreement or at law or in equity.

Service Charges – Customer shall pay all charges for Services selected by Customer as outlined on the Tracker Systems’ Invoice. CUSTOMER’S SERVICE PLAN INFORMATION AS OUTLINED ON THE INVOICE AND PRECEEDING MONTHLY INVOICES SHALL BE CONSIDERED PART OF THIS AGREEMENT. Rates charged to Customer include monthly service charges and may include activation or set up fees. Monthly service charges shall begin once Customer’s Service is activated, which may occur before Customer begins to uti­lize the Service. Taxes, Fees, and Assessments – Customer shall pay all federal, state, and local taxes and fees that are imposed on transactions subject to this Agreement. Customer shall be responsible for all taxes and fees (whether imposed upon Customer or Tracker Systems) that are measured by gross receipts from sales made to Customer or imposed as a per-line or per-unit charge. Any Customer who is eligible for an exemption from any tax or fee must provide Tracker Systems with a valid and properly executed exemption certifi­cate for the exemption to be effective.

Early Termination Component of Rate Structure – Tracker Systems incurs a significant cost in activating Service to Customer. These costs are partially recouped over the length of the Customer’s Agreement with Tracker Systems through the monthly service fees charged to Customer, which have been established in part for this purpose. If Customer beaches this Agreement or terminates Service for any reason, Customer understands and acknowledges that Tracker Systems will not receive the full benefit of this Agreement with Customer, in part because Tracker Systems will not continue to receive monthly service charges from Customer. As a result, Tracker Systems will incur damages that are difficult, if not impossible, to determine. THEREFORE, IN THE CASE OF BREACH OR EARLY TERMINATION OF THE AGREEMENT BY THE CUSTOMER, CUS­TOMER SHALL PAY TO TRACKER SYSTEMS, AS LIQUIDATED DAMAGES AND NOT AS A PENALTY (IN ADDITION TO ALL AMOUNTS THEN OWED TO TRACKER SYSTEMS), THE AMOUNT INDICATED ON CUSTOMER’S INVOICE AS THE TERM DISCOUNT OR $100, WHICHEVER IS HIGHER, FOR EACH INDIVIDUAL SERVICE ASSOCIATED TO THE CUSTOMER’S ACCOUNT AS A REASONABLE ESTIMATE OF THE DAMAGES INCURRED BY TRACKER SYSTEMS.

Failure to Pay – Customer acknowledges that time is of the essence with respect to all amounts owed to Tracker Systems. IF CUSTOMER HAS NOT PAID INVOICE IN FULL BY THE DUE DATE, A LATE PAYMENT CHARGE OF UP TO 1.5% PER MONTH, OR SUCH LESSER AMOUNT PERMITTED BY LAW, MAY BE APPLIED TO THE TOTAL UNPAID BALANCE DUE AND OUTSTANDING. THIS LATE PAYMENT CHARGE IS ASSESSED TO RECOVER COSTS FOR CUSTOMER’S FAILURE TO PAY AND SHALL NOT CONSTI­TUTE INTEREST. Tracker System’s acceptance of late or partial payments (even id marked “paid in full” or similar notations) shall not waive Tracker Systems’ right to collect the full amount due under this Agreement, plus any additional amounts charged under this paragraph. If Tracker Systems obtains the services of a collection agency, repossession agency, or attorney to assist in remedying any breach of this Agreement by Customer, including but not limited to, Customer’s non-payment of charge, Customer shall be liable for this ex­pense.

Disputed Charges – Customer may dispute only those charges they believe are the result of a billing error or a problem related to Customer’s Service. To dispute any charge, Customer must pay all undisputed amounts when due and submit a written notice to Tracker Systems within ninety (90) days of the problem or before the end of the third billing cycle after the date upon which the problem occurred, whichever occurs later. CUSTOMER WAIVES THE RIGHT TO DISPUTE ANY CHARGES FOR WHICH TIMELY NOTICE IS NOT PROVIDED TO TRACKER SYSTEMS. Tracker Systems shall resolve all disputes in its sole discretion. If Tracker Systems determines that an error was made on Customer’s invoice, Tracker Systems will credit Customer’s account in the amount of the error. If Tracker Systems determines that a disputed charge was validly assessed upon the Customer, Tracker Systems will notify the Customer and Customer must furnish the amount to Tracker Systems within a reasonable period of time; or, if authorized by Customer, Tracker Systems may instead charge Customer’s credit card or debit card by any amount that was validly assessed. If Customer fails to pay any undisputed amount or, after a reasonable period of time, fails to pay any amount determined by Tracker Systems to have been validly assessed upon Customer, Tracker Systems may exercise any remedies available to Tracker Systems under this Agreement for non-payment, including termination of the Agreement. Customer hereby acknowledges that he or she has read the explanation of rates and charges set forth in this Section 7 and understands that these rates and charges may be assessed upon Customer, to the extent applicable.

Third-Party and Other Services – Customer acknowledges that the data services of other wireless telecommunications carriers are necessary for Tracker Systems to provide the Service and that there are charges for such data services. As with most wireless telecommunications services there are different types of rate plans and structures to choose from de­pending on the monthly volume of data anticipated by the Customer. There are overcharges for usage if monthly allotments of data are exceeded by the Customer during any given billing cycle of the wireless telecommunications carrier.

BILLING – Tracker Systems shall issue invoices for Service and for purchases of equipment. Tracker Systems’ invoicing cycle is approximately thirty (30) days for monthly invoices, ninety (90) days for quarterly invoices, and three-hundred sixty-five (365) days for annual invoices. The day of the month on which Customer receives an invoice may vary and is subject to change. Service charges will be invoiced to Customer in advance. If Customer’s Service is terminated for any reason before the end of any billing cycle, no credit or refund will be provided for any unused service and any monthly service charge will not be prorated to the date of termination. On occasion, Customer may be billed for Services in a month other than the month in which the Customer used the Services, which may result in higher-than-expected Service charges for the month in which the Services are billed. Additional Service added after a billing cycle has previously been established will be prorated in order that the new Service is placed on the same billing cycle as the original Service.

PAYMENTS – Tracker Systems accepts cash in United States currency, checks drawn on a commercial bank or credit union in the United States, credit cards, debit/check cards, and ACH debit transfers. Recurring Credit/Debit Card Payments or ACH Debits – Customer may pay any amount owed to Tracker Systems by using a credit or debit card acceptable to Tracker Systems or by ACH direct debits from their bank account. If Customer wishes to pay all amounts in this manner on a recurring basis a separate Payment Authorization Form must be completed and signed by the Authorized Contact. Customer shall promptly notify Tracker Systems of any changes to the credit or debit card (e.g., if the card is lost or stolen, terminated, or the expiration date changes) or bank account used for payment. Enrollment is for the duration of this Agreement unless cancelled earlier by Customer or Tracker Sys­tems upon thirty (30) days advance written notice to the other party.

Specific Form of Payment – Tracker Systems may, at any time and from time to time, as it deems appropriate (e.g., following receipt of a dishonored check), demand that Customer make payment by money order, cashier’s check, or a similarly secure form of payment.

Dishonored Checks – Tracker Systems may charge Customer up to the highest amount permitted by law for any check or other instrument tendered by Customer and returned by a financial institution for any reason.

SUSPENSION, LIMITATION, OR TERMINATION OF SERVICE OR THIS AGREEMENT – Tracker Systems may limit, suspend, or terminate Customer’s Service or this Agreement at any time and without providing notice to Customer if: (1) Customer fails to pay any charges due under this Agreement, (2) Customer behaves in an abusive, derogatory, or otherwise unreasonable manner to any Tracker Systems employee, representative, or agent, (3) Tracker Systems has reason to believe that Customer’s Service is being used in a fraudulent manner or for an illegal purpose, (4) Customer’s Service is being used in such a manner to adversely affect other Customer’s Service or Tracker Systems’ business operations, (5) Customer’s use of the Service exceeds limitations or violates any restrictions placed on Customer’s account or otherwise breaches this Agreement, or (6) Tracker Systems, in its sole discretion, believes action is required to protect its interests or the interests of Customer or other customers. TRACKER SYSTEMS SHALL NOT BE LIABLE TO CUSTOMER OR TO ANY OTHER PARTY FOR EXERCISING OR FAILING TO EXERCISE ITS RIGHTS UNDER THIS SECTION TO LIMIT, SUSPEND, OR TERMINATE SERVICE OR THE AGREE­MENT. If Tracker Systems terminates Service to Customer, all amounts owed to Tracker Systems shall become immediately due.

Reactivation – Tracker Systems may, but is not required to, reactivate Service to Customer after Service has been suspended or terminated in accordance with the previous subsec­tion. Before Service may be reactivated, Customer must pay to Tracker Systems all past due amounts plus a reconnection charge of $15 per unit of Service. Additional charges may apply if software updates or new client software is required. Tracker Systems may modify the terms of Service before reactivating Service to Customer and may require an initial deposit or additional deposit. Third-Party Service – Customer acknowledges and agrees that the Service depends on the wireless transmission of location information over the facilities of a wireless telecommunications carrier. CUSTOMER’S RESPONSIBILITY FOR THE PAYMENT OF SERVICE CHARGES DUE TO TRACKER SYSTEMS UNDER THIS AGREEMENT SHALL NOT BE WAIVED IF THE TRANSMISSION OF SUCH INFORMATION INTEGRAL TO THE SERVICE IS IN ANY WAY INTERRUPTED, SUSPENDED, DEAC­TIVATED, OR IMPAIRED BY A THIRD-PARTY PROVIDER OF WIRELESS TRANSMISSION SERVICE.

RELEASE OF CUSTOMER INFORMATION – Tracker Systems’ Service uses wireless radio systems and the internet to transmit, store, and forward communications that may be accidentally or intentionally intercepted. Although state and federal laws make it illegal for third parties to intercept such communications, privacy cannot be guaranteed. TRACKER SYSTEMS SHALL NOT BE LIABLE TO CUSTOMER OR TO ANY THIRD PARTY FOR EAVESDROPPING ON OR INTERCEPTING OF COMMUNICATION OF THE SERVICE. Customer acknowledges and agrees that Tracker Systems may access and use any information from Customer to: (1) provide customer support; (2) conduct marketing activities in accordance with applicable law; (3) list Customer’s contact information; (4) comply with applicable law; (5) respond to emergencies. Tracker Systems may access, use, monitor, record, or disclose any communication to or from Customer as well as the Service Customer is subscribing to in order to protect Tracker Systems’ rights or property or those of other customers, as permitted by law. Customer acknowledges and agrees that the Service provides the Customer with specific geographic information of the units that Customer has chosen to subscribe to the Service. Customer shall clearly, conspicuously, and regularly notify all individual users of the Service that location information may be accessed, used or disclosed in connection with the Service. CUSTOMER SHALL HOLD HARMLESS AND INDEMNIFY TRACKER SYSTEMS AGAINST ANY AND ALL CLAIMS, LOSSES, EXPENSES, DEMANDS, ACTIONS, OR CAUSES OF ACTION (INCLUDING ALL ACTIONS BY THIRD PARTIES) ARISING OUT OF BREACH OF CUSTOMER’S OBLIGATION TO NOTIFY US­ERS AS SET FORTH IN THIS SECTION OR CUSTOMER’S USE OF ANY GEOGRAPHIC INFORMATION SERVICE OR LOCATION INFORMATION.

EQUIPMENT – Customer acknowledges and agrees that our Service requires certain types of wireless equipment that is capable of obtaining GNSS, GPS and/or A-GPS information. Customer acknowledges that it is prohibited from accessing the internal software operating system of the equipment in order to change its function, or to copy the programming scripts, or reverse engineer the Equipment hardware or software. TRACKER SYSTEMS SHALL NOT BE LIABLE FOR ANY DAMAGES (INCLUDING DAMAGE TO THE EQUIP­MENT) RESULTING FROM INSTALLATION OF THE EQUIPMENT, OR PROGRAMMING OF THE EQUIPMENT, BY CUSTOMER OR ANY THIRD PARTY. ALL RISK OF DAMAGE TO THE EQUIPMENT OR TO OTHER PROPERTY AS A RESULT OF THE EQUIPMENT SHALL BE BORNE ENTIRELY BY THE CUSTOMER. NO LOSS, DAMAGE, THEFT, OR DESTRUCTION OF THE EQUIPMENT, IN WHOLE OR IN PART, SHALL IMPAIR CUSTOMER’S OBLIGATIONS UNDER THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, CUSTOMER’S RESPONSIBILITY FOR THE PAYMENT OF SERVICE CHARGES DUE UNDER THIS AGREEMENT.

DISCLAIMER OF WARRANTIES – TRACKER SYSTEMS MAKES NO REPRESENTATIONS OR WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT CONCERNING CUSTOMER’S SERVICE. TRACKER SYSTEMS DOES NOT AUTHORIZE ANYONE TO MAKE ANY REPRESENTATION OR WARRANTY ON ITS BEHALF, AND CUSTOMER SHOULD NOT RELY ON ANY SUCH STATEMENT(S). ANY STATEMENTS MADE IN PACKAGING, MANUALS OR OTHER DOCUMENTS, OR BY ANY TRACKER SYSTEMS EMPLOYEES, AGENTS, OR REP­RESENTATIVES, ARE FOR INFORMATIONAL PURPOSES ONLY. CUSTOMER ASSUMES ALL RESPONSIBILITY FOR USE OF THE SERVICE. CUSTOMER ACKNOWLEDGES THAT SERVICE MAY NOT BE ERROR-FREE AND THAT INTERRUPTIONS WILL LIKELY OCCUR FROM TIME TO TIME. THIS SECTION SHALL SURVIVE TERMINATION OF THIS AGREEMENT.

LIMITATION OF LIABILITY AND REMEDIES FOR BREACH – Tracker Systems shall not be liable for any deficiency in the Service; any suspension or termination of the Service by Tracker Systems or any other action taken by Tracker Systems in its sole discretion intended to protect its system and rights of property of Tracker Systems, its customers, or others; any damage or personal injury caused by the use of the Service; any other damage due directly or indirectly to causes beyond Tracker Systems’ control. WITHOUT LIMITING THE FOREGOING, TRACKER SYSTEMS’ SOLE LIABILITY FOR SERVICE DISRUPTION, WHETHER CAUSED BY THE NEGLIGENCE OF TRACKER SYSTEMS OR OTHERWISE, IS LIMITED TO A CREDIT ALLOWANCE OF NOT MORE THAN THE PROPORTIONATE CHARGE TO CUSTOMER FOR THE PERIOD OF SERVICE DISRUPTION. IF CUSTOMER IS PROVIDED WITH A CREDIT ALLOWANCE UNDER THIS SECTION, TRACKER SYSTEMS SHALL BE SUBROGATED TO ANY AND ALL RIGHTS THAT CUSTOMER MAY HAVE AGAINST ANY THIRD PARTY AS A RESULT OF CUSTOMER’S LOSS OR EXPENSE. THIS SECTION 13 SHALL SURVIVE TERMINATION OF THIS AGREEMENT.

INDEMNIFICATION – Customer shall, indemnify, defend, and hold Tracker Systems harmless from any violation by Customer of any applicable law or regulation. Customer will further indemnify Tracker Systems for any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of Customer’s use of the Service; the connection to the Service; Customer’s violation, of this Agreement, or the rights of any third party.

DISPUTE RESOLUTION – Customer agrees to accept mandatory arbitration of any dispute arising out of this Agreement or the Service provided by Tracker Systems to the extent permitted by law. The parties agree to use the American Arbitration Association and to arbitrate according to the ADR Guides. Where mandatory arbitration is not permitted, Customer agrees to waive their right to a trial by jury.


 

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Return Policy

30-Day Money Back Guarantee

Product Returns

We truly appreciate your business, and we want you to be 100% happy with your purchase. However, if you are not completely satisfied with an item purchased from Tracker Systems, for any reason, you can return it within 30 days of the shipping date for a complete refund of the merchandise price, subject to the limitations listed below. If you have a problem or question of any kind, call us at 877-872-2521. We will do whatever it takes to put things right. Any item purchased from Tracker Systems can be returned us, subject to the limitations listed, by requesting a Return Material Authorization (RMA) which is required.

Shipping Damage

Please do not accept any shipment if the packaging appears damaged in any way. Check that all items ordered are included and in proper working order. Hidden damage and missing items should be reported within 48 hours of receipt.

Shipping Costs on Returns

Except for damaged and defective items, you must pay any return shipping and, if we sent you your purchase with Free Shipping (free to you but not to us), we will deduct the outbound shipping cost from your refund as follows:

  • Free Ground or 3 day Shipping – we will deduct $10 from your refund
  • Free 2nd Day Air Shipping – we will deduct $30 from your refund

Damaged and Defective Items

For obvious damage, refuse the shipment and we’ll make it right. For hidden damage or defects, call our Customer Service at 877-872-2521 and we’ll send you a shipping label so you can return the item at our expense.

Conditions of Returns

Returns must be in original packaging, complete with all included parts and accessories, and no sign of wear or abuse. Otherwise, you may be subject to a 15% restocking fee, repair charge, or disqualification. Items must include all original packing materials and must be double boxed if we sent them double boxed. Please avoid using duct tape and other adhesives that leave a residue. We recommend that you get insurance on return shipments. Shipping, insurance, and handling charges are not refundable.

Limitations and Exclusions

Products in thse categories CANNOT BE RETURNED:

  • Tracking Service, activation or connection fees.
  • Special Order merchandise (items that are not regularly stocked by Tracker Systems) must be paid in full on order and cannot be cancelled or returned unless defective.
  • We reserve the right to deny return privileges to abusers of our policy, including those making excessive returns or returning abused and altered items.

LIMITATION OF LIABILITY

TRACKER SYSTEMS IS NOT LIABLE FOR INDIRECT OR CONSEQUENTIAL DAMAGES. IN ALL CASES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, LOSS OR DAMAGE TO PROPERTY OR LOST PROFITS, TRACKER SYSTEMS’S LIABILITY IS LIMITED TO THE PRICE PAID FOR THE PRODUCT. TRACKER SYSTEMS IS NOT THE MANUFACTURER OF THE PRODUCT AND MAKES NO WARRANTY OTHER THAN THOSE SET FORTH IN THIS PAGE. To the extent the Exclusion of Warranties or Limitation of Liability conflicts with the laws of your state, state law will apply.

 


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Visitor Agreement – Terms of Service

Visitor Agreement – Terms of Use

Welcome to the Tracker Systems website, a service of Tracker Systems, Inc. and its subsidiaries (collectively, “Tracker Systems,” “Tracker,” “we,” or “us”).  Please read this Visitor Agreement before you use this website.  By using this website, you agree to abide by the terms of this Visitor Agreement. We may change the terms of this Visitor Agreement from time to time.  By continuing to use the website after we post any changes, you accept and agree to this Visitor Agreement, as modified and without prior notice.

This Visitor Agreement applies to the website(s) owned and operated by Tracker Systems, Inc. on which it is posted.  Some Tracker websites may have different or additional terms for their respective visitor agreements, terms of use, subscriber agreements, privacy policies, or other terms and policies.  In these cases, those agreements, terms, and policies apply to those sites.  By accessing any other Tracker website, you agree to abide by each website’s applicable visitor agreement, terms of use, subscriber agreement, privacy policy, or other terms and policies.

Content and Linking

The material that appears on this website is for general informational purposes only. While we try to ensure that any information we post to this website is both timely and accurate, errors may appear from time to time. This website may not be updated daily, and certain information may not be the most current information available. Though we may post follow-up information and reports, and may continue to provide access to the original information and reports, as in an archive of news stories, for example, we will not go back and change the original report to reflect new developments in most cases. For the most recent information on a given subject be sure you’re not looking at an out of date report. Before you act on information you’ve found on our website, you should independently confirm any facts that are important to your decision.

Tracker is not responsible for, and cannot guarantee the performance of, any products and services provided by any advertisers or others, including those to whose websites we link. A link to another website does not constitute an endorsement of that site (nor of any product, service or other material offered on that site) by Tracker or its licensors.

Although we make this website freely accessible, we don’t intend to give up our rights, or anyone else’s rights, to the materials appearing on the website. The materials available through this website are the property of Tracker or its licensors, and are protected by copyright, trademark and other intellectual property laws.  Except for the limited licenses expressly granted to you in this Visitor Agreement, Tracker and its licensors expressly reserve all other rights and licenses.  You are free to display and print for your personal, non-commercial use information you receive through this website, but you may not otherwise reproduce or modify any of the materials without the prior written consent of their owner. You may not distribute copies of materials found on this website in any form (including by e-mail or other electronic means), without prior written permission from their owner. Of course, you are free to encourage others to access the information themselves on this website and to tell them how to find it. Requests for permission to reproduce or distribute materials found on this website should be sent to:

Tracker Systems, Inc,  PO Box 50152,  Lighthouse Point, FL 33074 
Attention: Director of Online Content

We welcome links to the homepage of our website. You are free to establish a hypertext link to the homepage of this site so long as the link does not state or imply any affiliation, connection, sponsorship, or approval of your site by Tracker. We do not permit framing or inline linking to our website or any portion of it.

Privacy

Tracker respects the privacy of our visitors to and users of this website. Please review our Privacy Statement.

Feedback

We invite you to send in your questions or comments about this website, or to bring to our attention any material you believe to be inaccurate.  You may provide general feedback using the Feedback forms found on the website.  If you would like to communicate with us directly, you may do so using the Contact Us forms found on the website, and we will, if appropriate, respond to you.

Trademarks

We don’t want anyone to be confused as to which materials and services are provided by Tracker and which aren’t. You may not use any trademark or service mark appearing on this website without the prior written consent of the owner of the mark. TRACKER and the TRACKER SYSTEMS BLOODHOUND and design logo are registered trademarks and/or service marks of Tracker Systems, Incorporated or its subsidiaries.  Other trademarks appearing on this website or other sites linked to from this website are the property of Tracker or their respective owners.

Ordering Products and Services

You may order certain Tracker Systems products and services through this website.  All orders you make through this website are subject to the availability, terms, and other conditions that apply to the particular products and services at the time you place your order.  All products and services, their contents, availability, and pricing are subject to change at any time with or without notice.  Please fully read the terms and disclaimers accompanying any products or services that you order through this website.

Submissions and Postings Disclosure

You are solely responsible for any information that you submit or post on this website.  By using this website you agree not to submit, post or transmit any defamatory, abusive, obscene, threatening or illegal material, or any other material that infringes on the ability of others to enjoy this website or that infringes on the rights of others. We retain the right to deny access to anyone who we believe has violated these terms or any other term of this Visitor Agreement.

We reserve the right (but assume no obligation) to monitor, delete, move, or edit any submissions or postings that come to our attention that we consider unacceptable or inappropriate, whether for legal or other reasons. We will comply with all requirements of the law regarding disclosure of any submissions or postings on this website to others, including to law enforcement agencies and parties making civil legal requests. We will also comply with any other requirements of the law regarding disclosure of other aspects of your use of this website.

Tracker welcomes your feedback about this website and our products and services.  We ask that you limit your feedback to these items.  Nevertheless, any communications you send to this website or otherwise to Tracker are deemed to be submitted on a non-confidential basis and become the sole property of Tracker.  Tracker may, in its sole discretion, reproduce, use, publish, modify, disclose, distribute, or otherwise use these communications in any way and for any purpose.  All such uses by Tracker shall be without liability or obligation of any kind to you.  These uses may include, for example, use of the content of any such communications, including any works, marks or names, ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose without any obligation to compensate the originator of such communications and without liability to that person.

 

Termination

Tracker reserves the right at any time to terminate your use of this website if you fail to comply in full with any term of this Visitor Agreement, or any other terms, agreements, or policies that apply to this website and the use of it.

Indemnification

You agree to indemnify, defend, and hold harmless Tracker (including its parents, subsidiaries, and affiliates and all of their respective officers, directors, employees, agents, licensors, suppliers and any third-party information providers) against all claims, losses, expenses, damages and costs (including reasonable attorney fees) resulting from any breach of this Visitor Agreement or unauthorized use of this website.  Your indemnification obligation shall survive the termination of this Visitor Agreement.  At our expense and election, we reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you and you agree to cooperate with Tracker in connection with our defense.

Disclaimer of Warranties and Liability

YOU AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. BECAUSE OF THE NUMBER OF POSSIBLE SOURCES OF INFORMATION AVAILABLE THROUGH THE WEBSITE, AND THE UNCERTAINTIES OF ELECTRONIC DISTRIBUTION, THERE MAY BE INTERRUPTIONS, DELAYS, OMISSIONS, INACCURACIES, OR OTHER PROBLEMS WITH SUCH INFORMATION. IF YOU RELY ON THIS WEBSITE OR ANY MATERIAL AVAILABLE THROUGH THIS WEBSITE, YOU DO SO AT YOUR OWN RISK. YOU UNDERSTAND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM ANY MATERIAL AND/OR DATA DOWNLOADED FROM OR OTHERWISE PROVIDED THROUGH THIS WEBSITE.

THIS WEBSITE IS PROVIDED TO YOU “AS IS,” “WITH ALL FAULTS,” AND “AS AVAILABLE.” TRACKER AND ITS AGENTS AND LICENSORS CANNOT AND DO NOT WARRANT THE ACCURACY, COMPLETENESS, USEFULNESS, TIMELINESS, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE INFORMATION AVAILABLE THROUGH THE WEBSITE, NOR DO THEY GUARANTEE THAT THE WEBSITE WILL BE ERROR-FREE, OR CONTINUOUSLY AVAILABLE, OR THAT THE WEBSITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

UNDER NO CIRCUMSTANCES SHALL TRACKER (INCLUDING ITS PARENTS, SUBSIDIARIES, AND AFFILIATES) OR ITS AGENTS OR LICENSORS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DAMAGES ARISING OUT OF ANY USE OR MISUSE OF THIS WEBSITE, INCLUDING, WITHOUT LIMITATION, LIABILITY FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, OR SIMILAR DAMAGES, EVEN IF ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES, REGARDLESS OF THE FORM OR CAUSE OF ACTION INCLUDING, BUT NOT LIMITED TO, CONTRACT, NEGLIGENCE, AND OTHER TORT ACTIONS. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, THE LIABILITY OF TRACKER AND ITS AGENTS AND LICENSORS IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW. YOU AGREE THAT THE LIABILITY OF TRACKER (INCLUDING ITS PARENTS, SUBSIDIARIES, AND AFFILIATES) AND ITS AGENTS AND LICENSORS, IF ANY, ARISING OUT OF ANY KIND OF LEGAL CLAIM IN ANY WAY CONNECTED TO THE WEBSITE SHALL NOT EXCEED THE AMOUNT YOU PAID TO TRACKER FOR THE USE OF THE WEBSITE.

Miscellaneous

To obtain access to certain services on our website, you may be required to register. As part of any such registration process, you will select a user name and a password. You agree that the information you supply during that registration process will be accurate and complete and that you will not register under the name of, nor attempt to enter the service under the name of, another person. Tracker reserves the right to reject or terminate any user name that, in its judgment, it deems offensive. You will be responsible for preserving the confidentiality of your password and will notify us of any known or suspected unauthorized use of your account.

At certain places on this website there may be additional or other terms and policies that apply to your use of this website and the services on it.  By using the website or those services, you agree to abide by those terms and policies.  We may change those terms and policies from time to time.  By continuing to use the website after we post any changes, you accept and agree to those terms and policies, as modified.

This Visitor Agreement has been made in and shall be construed in accordance with the laws of the State of Florida. By using this website, you consent to the exclusive jurisdiction of the state and federal courts in Palm Beach County, Florida in all disputes arising out of or relating to this Visitor Agreement or this website.  In the event that any portion of this Visitor Agreement is held to be unenforceable, the unenforceable portion shall be construed in accordance with applicable law as nearly as possible to reflect the original intentions of the parties and the remainder of the provisions shall remain in full force and effect.

By using this website, you agree to abide by the terms of this Visitor Agreement. We hope you enjoy using this website, and we welcome suggestions for improvements.

 


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Privacy Policy

Your privacy is important to Tracker Systems Inc. This privacy statement provides information about the business and personal information that Tracker Systems Inc., and related web sites and apps collects and the ways in which Tracker Systems Inc. may use that information. For the purposes of this statement, “personal information” is defined as data or information which can identify the user or, when combined with other information, can be used to identify the user.

1. Types of business and personal information collected by Tracker Systems Inc. and related web sites and apps:

Tracker Systems Inc. and related web sites and apps, [also collectively referred to as herein as “company” or “the company”] may collect and use some of the following kinds of business and personal information:

  • Credit card numbers and names used to pay for services provided by Tracker Systems Inc..
  • IP addresses used to access related web sites, and apps published by Tracker Systems Inc.
  • Name, address, e-mail address telephone number and so forth to initiate and maintain services provided by Tracker Systems, Inc.
  • Dates, times, logins, and information requested from related web sites and apps as well as data provided by the web server and cookies including computer operating system, web browser, internet service provider, referring website and other websites you have recently visited.
  • Location history of tracking units provided by Tracker Systems, Inc.
  • Notes and documents related to sales, technical support, and billing for services provided by Tracker Systems Inc.

The types of business and personal information collected and retained will vary from customer to customer.

2. Information collected by other web sites:

Third-party software we may use (such as Google AdWords, Microsoft adCenter, Google Maps) may also capture information via the use of cookies and may track your web browsing behavior. The use, retention, and sharing of that information is governed by the privacy policies of those software vendors.

Related web sites and apps of Tracker Systems Inc. may contain links to third-party web sites. This Privacy Policy does not apply to and Tracker Systems Inc. is not responsible for the privacy policies of such third-party web sites and their use of personal information will be governed by their own privacy policies.

3. Use of business and personal information by Tracker Systems Inc.:

Tracker Systems Inc. may retain and use your information listed above to:

  • Establish and authenticate identity to enable access to company’s web sites and apps
  • Bill and collect for equipment and services provided by Tracker Systems Inc.
  • Provide technical support for tracking devices and use of related web sites and apps

Tracker Systems Inc. will not sell, share, or otherwise transmit personal information or collected location data acquired directly by Tracker Systems Inc., our websites, or associated apps to marketing or advertising companies. Tracker Systems Inc. may disclose your information to its agents or sub-contractors for purposes of training, billing, collections, and technical support. The agent or sub-contractor will be obligated to use that personal information in accordance with the terms of this privacy statement.

Tracker Systems Inc. will also provide tracking history to law enforcement agencies upon receipt of a legally valid subpoena or to the extent that it is required to do so in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

4. Securing your data

Tracker Systems Inc. will take reasonable technical precautions to prevent the loss, misuse or alteration of your personal information. The company will store all the personal information you provide on its secure servers.

Credit card purchases of equipment and service are processed in accordance with the Payment Card Industry Data Security Standard (PCI DSS). We do not store any of your credit card data on our servers. A third-party PCI Compliant vendor, specializing in cashless payment processing, manages our credit card data.

Tracker Systems Inc. security measures include the use of physical security, encrypted communications, continuous monitoring, backups and disaster recovery and general system security.

5. Retention of data

Tracker Systems Inc and related web sites and apps may retain your personal information as long as it is necessary to provide services and in accordance with applicable law.

6. Computer system breaches, intrusion, and loss of data:

Tracker Systems Inc. has not previously suffered a breach in our system security but intrusions and hacking attempts are common. If such a breach occurs, affected customers will be notified within 30 days of the discovery of any breach and what information has been potentially compromised.

7. Compliance with state and federal statutes:

Nothing in this privacy statement is intended to conflict with existing or future federal or state privacy-related laws, including the California Consumer Privacy Act of 2018. Any provisions of this policy statement which conflict with the provisions of these laws will be superseded by those state or federal laws.

8. Children under 13

We do not knowingly collect personal information from children under 13. If we learn that we have collected any personal information from a child under the age of 13 without verifiable parental consent, we will delete that information from our database as quickly as possible.

9. Updating this statement:

Tracker Systems Inc. may from time-to-time update or modify this privacy policy by posting a new version on this website.

You should check this page occasionally to ensure you are familiar with any changes.

10. Contact Tracker Systems:

If you have any questions about this privacy policy or treatment of your personal information, please contact Tracker Systems Inc.

By email: By Post: By Phone:
accountstatus (at) trackersystems (dot) net Tracker Systems Inc.
Attention: Privacy Standards
P.O. Box 50152
Lighthouse Point , FL 33074
877-872-2521